Privacy

1. Introduction

At Sarvodaya Engineering Projects Pvt. Ltd., we prioritize the privacy and confidentiality of our clients, partners, employees, and website visitors. This Privacy Policy explains how we collect, use, disclose, and protect personal and project-related data during the course of our engineering consultancy services.

2. Scope

This policy applies to all personal and project information collected by Sarvodaya Engineering Projects Pvt. Ltd. through:

1. Our website and digital platforms
2. Client engagements and contracts
3. Employee and contractor records
4. Third-party service providers

3. Information We Collect

We may collect the following types of information:

a. Client and Project Data

1. Contact details (name, email, phone number, company)
2. Project specifications, drawings, and technical documentation
3. Site data, geolocation, and environmental assessments
4. Financial and billing information

b. Website and Communication Data

1. IP address, browser type, and device information
2. Pages visited and interaction logs
3. Inquiry forms and email correspondence

c. Employee and Contractor Data

1. Personal identification and contact details
2. Educational and professional qualifications
3. Payroll and tax information
4. Emergency contact and health data (if required)

4. How We Use Your Information

We use the collected data for the following purposes:

1. To deliver engineering consultancy services
2. To manage contracts, billing, and client relationships
3. To improve our website and user experience
4. To comply with legal and regulatory obligations
5. To recruit, onboard, and manage employees and contractors

5. Legal Basis for Processing

We process personal data based on the following legal grounds:

1. Consent (where applicable)
2. Contractual necessity
3. Legal obligations
4. Legitimate interests (e.g., business operations, security)

6. Data Sharing and Disclosure

We do not sell personal data. However, we may share information with:

1. Authorized employees and contractors of Sarvodaya Engineering Projects Pvt. Ltd.
2. Legal and regulatory authorities (when required)
3. Third-party service providers (e.g., IT, accounting, legal)
4. Project collaborators bound by confidentiality agreements

7. Data Retention

We retain personal and project data for as long as necessary for:

1. The duration of the consultancy engagement
2. Legal and regulatory compliance
3. Internal record-keeping and audits

8. Data Security

We implement appropriate technical and organizational measures to protect data, including:

1. Secure servers and encrypted communications
2. Access controls and authentication protocols
3. Regular security audits and staff training

9. Your Rights

Depending on your jurisdiction, you may have the following rights:

1. Access and correct your personal data
2. Request deletion or restriction of processing
3. Object to data processing
4. Withdraw consent (where applicable)
5. Lodge a complaint with a data protection authority

10. International Data Transfers

If data is transferred outside your country, we ensure appropriate safeguards are in place, including:

1. Standard contractual clauses
2. Data processing agreements
3. Compliance with local and international privacy laws

11. Cookies and Tracking

Our website may use cookies and similar technologies to:

1. Enhance user experience
2. Analyze traffic and usage patterns
3. Deliver targeted content

You can manage your cookie preferences through your browser settings.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.

13. Contact Us

For questions, concerns, or data requests, please contact:

Privacy Officer

Sarvodaya Engineering Projects Pvt. Ltd.